Privacy Policy

1. Introduction
Welcome to JaiHoPe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application ("JaihoPe"), including Web3 wallet features and Google OAuth login.
By using the App, you agree to the terms outlined here. If you do not agree, please discontinue using the App.

2. Information We Collect
a. Personal Information
We may collect your:
• Name
• Email address
• Phone number
• Profile picture
• City/location
• Username
Purpose: Collected during signup/login (including Google OAuth) to personalize your experience and identify your account.

b. Donation Information
We collect:
• Title and description of donated items
• Images
• City of donation
Purpose: To list your donations and display them to nearby users.

c. Usage Data
We track:
• Pages visited
• Features used
• Interactions within the app
Purpose: To improve app functionality and detect fraudulent activity.

d. Wallet & Reward Data
We store:
• JaiHo coin balance
• Rewards from spin, scratch cards, referrals
• Transaction activity
Purpose: To show your progress and manage reward delivery.

e. Call Log Access (READ_CALL_LOG)
We temporarily access the most recent incoming call number for Missed Call Verification.
We do not store or misuse your call data.

3. Google OAuth Login
We use Google OAuth 2.0 to let you sign in securely.
Information Accessed:
• Email
• Profile name
• Profile picture
Used only for identity verification — we do not access your contacts, calendar, or drive files without your permission.
Complies with Google’s API Services User Data Policy (Limited Use).

4. Web3 & Wallet Features
JaiHoPe offers Web3 functionality through self-custody wallets.
a. Self-Custody Wallet Creation
Users can create a wallet directly within the app.
• You hold the private key/seed phrase
• Secured by a password you set
• JaiHoPe never stores or knows your private keys or passwords
If you lose your seed phrase or password, your wallet cannot be recovered. JaiHo is not responsible for lost access.

5. Wallet Backup via Password + Google Drive
To help users securely back up wallets:
How It Works:
• You encrypt your wallet data (seed phrase/private key) using a password
• The encrypted file is saved in your Google Drive in an app-specific folder
• Only you have access to it
• The JaiHoPe app never sees or stores the contents
Restoration Process:
• Use your Google Account + password to retrieve the backup
• If the password is forgotten, the backup is useless
• JaiHoPe cannot help recover your wallet — this ensures complete privacy and security

6. How We Use Your Information
We use the collected data to:
• Operate the app efficiently
• Enable secure crypto wallet creation and backup
• Show nearby donations and connect users
• Track rewards, coins, and NFT interactions
• Support logins via phone and Google

7. Sharing of Data
We do not sell your data.
We only share limited data:
• With your consent
• With legal authorities when required
• With secure analytics tools under strict terms

8. Data Analytics
We use Mixpanel to monitor usage:
• Page views
• Clicks
• Device actions
This helps us improve performance and detect abuse. No personal identity is shared.

9. Security & Data Protection
• All transmissions are encrypted via HTTPS
• Wallet data is encrypted before leaving the device
• Wallets are non-custodial — you control them
• No one (including JaiHo team) can view or recover your key

10. User Rights & Control
You can:
• View and update your profile info
• Delete your account
• Disconnect your wallet
• Revoke location and permission access
• Unsubscribe from marketing messages

11. Violations & Misuse Policy
You may face penalties for:
• Fake referrals / multi-accounting
• Use of bots or automation
• Exploiting donation or reward features
Consequences include:
• Account suspension
• Loss of rewards
• Legal action if necessary

12. Account Deletion
You may delete your account by:
• Navigating to Profile > Settings > Delete Account
• Contacting support at support@jaihope.com
Backups may remain briefly for auditing but are erased in regular cycles.

13. Opt-Out Options
You can:
• Disconnect your wallet or Google account
• Disable call log and location access
• Opt out of push and email notifications

14. Third-Party Links
JaiHoPe may link to third-party platforms or dApps. We are not responsible for their privacy policies. Use them at your own discretion.

15. Policy Updates
We may revise this Privacy Policy to reflect:
• Legal requirements
• New features
• Security upgrades
You'll be notified via the app or email.

16. Disclaimer
While JaiHoPe takes advanced security measures, usage of Web3 wallets involves inherent risks.
Important Note:
• You are solely responsible for your password and seed phrase
• The JaiHoPe team does NOT store, see, or recover any wallet password or key
• If you lose access, your wallet cannot be recovered
• JaiHo bears no responsibility for lost credentials

17. Contact Us
For queries, deletion requests, or support:
support@jaihope.com

Last Updated: April 11, 2025