Frequently Asked Questions (FAQ)
Q: What does JaihoPe do?
A: JaihoPe channels unused materials lying idle at your home to those in need. You can contribute anything that’s not being used at your home, office, or community, and that could be of use to someone else. You can directly upload items to the JaiHoPe app and donate them to people in need. By donating unwanted stuff and completing simple tasks, you can earn JaiHo coins for free.
Q: How can I withdraw my coins from JaihoPe?
A: You can withdraw your JaiHo coins by following the steps in the video linked below. This video provides a detailed, step-by-step guide on how to withdraw your coins.
Watch the Withdrawal Video
Q: My withdrawal is showing as pending. What should I do?
A: Withdrawal requests may take up to 48 hours for manual review. Please be patient while the review process is completed. You will be notified once your withdrawal is processed.
Q: Why was my withdrawal canceled?
A: If your withdrawal is canceled, double-check that the wallet address you provided is correct. A minor mistake in the address can cause issues with the withdrawal.
Q: How can I convert my JaiHo coins into fiat?
A: To convert JaiHo coins into fiat, transfer your coins to listed exchanges. JaiHo Coin is currently available on Koinbx. You can buy or sell coins based on the order book on these platforms. Please check exchange fees before transferring for a smooth transaction.
Q: Why is the JaihoPe app not available on iPhone?
A: Currently, the JaiHoPe app is in its beta version. After completing the beta testing phase, we will begin work on the iOS version to make the app available for iPhone users.
Q: My coins are not showing in my wallet. What should I do?
A: If your coins are not showing in your wallet, follow these steps:
Check your balance on the JaiHo chain using your wallet address to ensure that the coins are credited correctly.
If necessary, add the JaiHo network to your wallet. A reference video for this process is pinned in the community section of the app.
Q: Why haven’t I earned my referral bonus on JaihoPe?
A: If your referral bonus hasn’t been added to your wallet, verify that you entered your referral code correctly during signup. If the issue continues, please contact our support team for further assistance.
Q: How do I contact support?
A: For any queries, please contact our support team via email at info@jaiho.technology. We typically respond within 24 hours.
Q: Does the JaihoPe app really offer withdrawals?
A: Yes, the JaiHoPe app provides withdrawals as long as you earn according to the guidelines. Follow the correct earning steps and withdrawal rules to ensure a successful withdrawal.
Q: What happens if I violate JaihoPe’s rules or engage in fraudulent activities?
A: We take the integrity and fairness of the JaiHoPe platform very seriously. Engaging in fraudulent activities, such as fake referrals or other policy violations, will result in permanent account suspension with no possibility of appeal. Suspended users will not be eligible for any rewards, now or in the future. Any attempt to create new accounts to bypass a suspension may lead to legal actions.
Important Reminders:
Follow all JaiHoPe platform rules and guidelines. Fake referrals, fraudulent activities, or policy breaches will lead to permanent suspension. Suspended users will not be eligible for any rewards, now or in the future. Any attempt to create new accounts to bypass a suspension may lead to legal actions.
We urge all users to maintain honesty and fairness while using JaiHoPe. Let’s work together to keep the community secure and rewarding for everyone!